KidlyArt Returns Policy

Last updated: March 16, 2025

We understand that there may come a time to return a purchase and we aim to make the returns process as simple as possible.

If you’re looking to return or exchange your order, we offer returns within 10 days of purchase. You can return your product for a different product.

Please note: Due to the personalized nature of items, refunds and/or exchanges are only granted in the case of a manufacturing defect.

All returned items must be in new and unused condition, with the original tags and labels attached.

Return Process

To return an item, email us at ordersupport@kidlyart.com with your Order Number and return reason and our support team will be happy to assist you with the next steps.

Return shipping charges will be paid for by us.

Refunds

After receiving your item/s and inspecting the condition, we will process your refund or exchange. Please allow at least 10 business days days from the receipt of your item/s for your return to be processed.

Questions

For questions relating to our returns policy, please contact us at ordersupport@kidlyart.com